We're all in the same business -- customer service. Whether we're talking on the phone, meeting customers face to face, or working behind the scenes, delivering exceptional customer service is often a problem. Always remember if you don't provide excellent customer service, your competition will.
Excellent customer service support is necessary to keep your current customers and to prospect new customers. Here are the customer service training programs you need to develop outstanding customer service at your dealership:
Email & Text Messaging Skills
Acknowledgement & Greeting
Sales, Service, Parts Pre-Delivery
Sales, Service, Parts Active Delivery
7755 Hidden Lake Drive Hudsonville, MI 49426 ~ Phone: 616.337.8927 ~ MBA@MBADealerServices.com
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